Privacy Policy

Last Updated: September 12, 2026

At Esta Pets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through https://estapets.com/ or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you:

Create an account or place an order
Contact us through our website, email, or other communication channels
Subscribe to newsletters or promotional communications
Submit a review, testimonial, photograph, or other content
Book or request a pet-related service
Participate in promotions, surveys, or other activities

This information may include your name, email address, phone number, billing address, shipping address, account information, and other information you choose to provide.

Payment Information

When you make a purchase, payment information may be processed by our third-party payment providers. Esta Pets generally does not need to store your complete payment card information on its own systems.

2. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser and device type
Operating system
Pages visited
Date and time of visits
Referring website or source
Website usage and interaction information

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website and improve our services.

3. How We Use Your Information

We may use your information to:

Process and fulfill orders
Deliver products and provide requested services
Communicate with you about orders, appointments, or inquiries
Provide customer support
Process payments and prevent fraudulent transactions
Improve our website, products, and services
Send promotional communications where permitted
Personalize your experience
Maintain website security
Comply with legal and regulatory requirements
Enforce our Terms & Conditions

4. Cookies and Similar Technologies

Esta Pets may use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website traffic, and support marketing activities.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of portions of the website.

5. How We Share Information

We do not sell your personal information for monetary consideration in the ordinary course of our business.

We may share information with trusted third parties when necessary to operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting and technology providers
Analytics and marketing service providers
Customer support providers
Professional advisers
Government authorities or law-enforcement agencies where legally required

These third parties may only use information as necessary to provide their services or as otherwise permitted by law.

6. Third-Party Services and Links

Our website may use third-party services and may contain links to external websites.

Third-party websites, applications, payment services, social-media platforms, and other services may have their own privacy policies. Esta Pets is not responsible for the privacy practices of third parties that we do not control.

7. Marketing Communications

Where permitted by law, we may send you promotional emails, offers, product updates, or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us directly.

Even after opting out of marketing communications, we may still send necessary transactional communications relating to your orders, services, account, or other business interactions.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The exact retention period may vary depending on the type of information and the reason it was collected.

10. Children’s Privacy

Our website is not intended to be used by children under the age of 13 without appropriate parental or guardian involvement.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Request information about how your personal information is used or shared
Exercise other rights available under applicable privacy laws

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

12. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights concerning access, deletion, correction, and certain disclosures or uses of personal information.

Requests can be submitted using the contact information provided below. We will process eligible requests in accordance with applicable law.

13. Texas Privacy Rights

If you are a Texas resident, you may have additional rights under applicable Texas privacy laws, subject to legal requirements and exceptions. These may include rights to access, correct, delete, or obtain certain information and to exercise applicable choices regarding certain processing activities.

You may contact us to exercise any rights available to you under applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Esta Pets
Email: estapets.usa@gmail.com
Phone: +1 945-423-9042
Address: Dallas-Fort Worth, Texas, United States, Plano, TX, United States, Texas

Website: https://estapets.com/